At Kernow Vets Messaging, we’re delighted to have renewed our partnership with the Veterinary Management Group (VMG) for another year.
For many people, we’re known as a dedicated veterinary answering service. We help practices manage client communication, reduce pressure on busy teams, and ensure urgent calls are handled appropriately. But our role in the profession goes beyond answering the phone.
Over the years, we’ve seen first-hand the challenges veterinary practices face. Growing client expectations, increasing workloads, recruitment pressures, team wellbeing, and the ongoing balancing act of delivering excellent patient care while running a successful business.
That’s why our partnership with VMG is so important to us.
Supporting the People Behind Veterinary Practice
VMG exists to support veterinary leaders, managers, and decision-makers through education, networking, professional development, and shared learning.
These are the people shaping the future of veterinary practice.
As a business that works closely with practices across the UK every day, we understand how important strong leadership is. Great communication, engaged teams, positive workplace cultures, and sustainable ways of working don’t happen by accident. They are built by people who care deeply about their teams, clients, and patients.
Being part of the VMG community allows us to learn from those leaders, understand the challenges they face, and ensure our services continue to evolve to meet the needs of modern veterinary practice.
More Than a Membership
Over the past year, our partnership with VMG has given us the opportunity to meet and connect with practice managers, directors, veterinary nurses, and leaders from across the profession.
Whether through Congress, networking opportunities, webinars, or informal conversations, we’ve gained valuable insight into the realities of practice life and the pressures teams are navigating every day.
These conversations help shape the way we support practices.
They remind us that communication isn’t just about answering calls. It’s about helping teams work more effectively, reducing stress where possible, and creating a better experience for both staff and clients.
Looking Ahead
As we move into another year of partnership, we’re excited to continue:
- Supporting veterinary practices and their teams
- Building relationships across the profession
- Learning from industry leaders and innovators
- Sharing ideas around communication and client care
- Growing alongside the veterinary community
We’re particularly looking forward to continuing conversations around leadership, wellbeing, team support, and the role that effective communication plays in creating sustainable veterinary practices.
Thank You to VMG
A huge thank you to the VMG team for their continued support and for creating such a valuable community for veterinary leaders.
We’re proud to be part of it and excited to see what the next year brings.
If you’re a VMG member and would like to learn more about how Kernow Vets Messaging supports practices across the UK, we’d love to have a conversation.