Meet the Team Mondays – Toby Whiteford: Operations Manager

Veterinary answering service, meet the team.

Meet the Team Mondays – Toby Whiteford: Operations Manager


Toby Whiteford


Operations Manager

How long have you worked at Kernow?

6 + years, maybe? It’s all a blur.

What do you like about working at Kernow? 

Flexible hours, a great team, and a relaxed environment.

What’s the most exciting part of your job?

Every day is different. I enjoy coaching the team and helping them to feel confident in their roles. I enjoy solving problems for customers and improving service where I can.

What do you want to be when you grow up? 

A public aquarium owner, but I need to win the lottery first.

Favourite Quote 

“I will do it dreckly”

If you could remove one food from the planet, what would it be? And why?

Mushrooms. I haven’t got ‘mush’ room for them…

What’s the best place you’ve travelled to?

South Africa

What’s your secret party trick? 

Sucking up a crème caramel off a plate in one…

Your guilty pleasure song?

Any Disney film song!

Do you have any pets?

An elderly dog, two ragdoll cats and a reef tank.

Have you ever met anyone famous?

I met the late Queen Elizabeth II at Truro cathedral when I was in primary school.

What would you take with you to a desert Island?

My phone.

Top 5 people, alive or dead, you would invite to a dinner party? 

Sir David Attenborough,
Steve Irwin,
Jeremy Wade,
Bear Grylls,
Gordon Ramsey

If you could only eat one meal for the rest of your life, what would it be?

Full English breakfast.

What’s the best thing that has happened to you so far this week?

Saw my unborn baby girl on a 4d scan.

What job would you be terrible at?

Any type of manual work.

What’s a topic you wish you knew more about?

Anything building related. I wish I could make/fix more things.

What is your favourite film?

Hot Fuzz