Busy days happen. The phones are ringing, the waiting room is full, and your reception team are doing their best to juggle everything. That is when calls can be missed, and missed calls can mean missed opportunities, frustrated clients, or pets not getting the care they need.

 

Our overflow answering service is here to ease the pressure. Whenever your lines are busy or your team cannot get to the phone, Kernow Vets Messaging steps in. Every call is answered quickly and professionally by our experienced call agents, with clear and accurate messages passed to you without delay.

 

✔ Every call answered – your clients always speak to a real person

✔ Support for your reception team – helping to reduce stress and keep things running smoothly

✔ Accurate message handling – passed on exactly as you want them

✔ Flexible and reliable – use overflow whenever you need it most

 

With Kernow’s overflow answering, your reception team can focus on the clients in front of them, confident that no one is left waiting on the phone.

 

👉 Keep your practice calm and connected, even on the busiest days. Contact us today to set up Overflow Answering for your practice.