5 Common Challenges Faced by Veterinary Practices and How Answering Services Can Help

Running a veterinary practice can be both rewarding and challenging. While providing exceptional care for animals is the primary focus, various operational obstacles can hinder the smooth functioning of a clinic. From managing after-hours calls to handling high call volumes, veterinary practices face unique challenges that require efficient solutions. In this article, we will explore these challenges and demonstrate how dedicated answering services can effectively address them, allowing veterinarians to provide exceptional care to their furry patients.

Managing After-Hours Calls

One of the primary challenges veterinary clinics face is managing after-hours calls. Pets don’t adhere to regular business hours; emergencies can happen anytime. It can be overwhelming for veterinary staff to handle these urgent calls outside regular working hours. An answering service specialising in veterinary practices can offer 24/7 availability, ensuring pet owners receive the attention and guidance they need, even during evenings, weekends, and holidays. This immediate response helps ease the stress and anxiety of pet owners while demonstrating the clinic’s commitment to exceptional care.

Handling High Call Volumes

Veterinary practices often experience high call volumes, especially during peak hours or in busy urban areas. An active phone line can result in frustrated clients, missed calls, and even potential loss of business. An answering service can efficiently handle these high call volumes by providing trained professionals to answer calls promptly and courteously. By offering a friendly and professional voice on the other end of the line, an answering service can ensure that no call goes unanswered and that clients feel valued and attended to.

Call Filtering and Urgent Care Assistance

In a veterinary clinic, some calls may require immediate attention, while others can be addressed during regular office hours. Answering services trained in veterinary care can help with call filtering by identifying urgent cases and dispatching on-call veterinarians accordingly. This ensures that critical issues receive prompt attention while reducing the burden on the clinic’s staff during non-emergency hours. Such services can give pet owners peace of mind, knowing their concerns are being taken seriously and addressed promptly.

Keeping Their Team Safe

Just as veterinary practices prioritise the health and well-being of animals, ensuring the safety of their dedicated team is equally crucial. Veterinary professionals often find themselves making calls to customers outside of regular clinic hours. These off-site visits can sometimes involve unpredictable situations. Our lone worker management service offers a comprehensive solution to ensure the safety of lone workers during these off-site interactions. By utilising our service, veterinary professionals can check in and out safely when conducting off-site duties, knowing that help is readily available if needed.

Maintaining Professional Image

Maintaining a professional image is essential for veterinary practices. However, with a busy schedule, it can be challenging for the clinic’s staff to consistently answer calls with the necessary professionalism and courtesy. An answering service can be an extension of the clinic’s team, ensuring that every call is handled professionally. They can follow specific protocols, address clients by name, and provide accurate information about services, pricing, and clinic policies. By projecting a polished and professional image, answering services help veterinary practices build trust and credibility with their clients.

Running a veterinary practice comes with its own challenges, but these obstacles can be overcome with the right solutions. Answering services tailored explicitly to veterinary practices offer invaluable support by addressing common pain points clinics face. From managing after-hours calls to handling high call volumes, these services provide a range of benefits.

In today’s competitive landscape, veterinary practices must leverage every opportunity to stand out and provide exceptional service. By partnering with a dedicated answering service, clinics can overcome common challenges, enhance client experiences, and establish themselves as reliable and trusted healthcare providers.

Remember, the well-being of animals is at the heart of every veterinary practice. By alleviating administrative burdens and providing round-the-clock support, answering services enable veterinarians to focus on what they do best – ensuring the health and happiness of our beloved furry companions.

Meet Billious Burgers: The Banana-Loving Goat with a Mischievous Streak

Hey everyone! 🐐 Get ready to meet the one and only Billious Burgers, the delightful goat companion of Caroline, our Call Agent! 🍌 Billious is here to steal your hearts with his quirky habits and insatiable appetite for banana skins! 🍌🐐



Favorite Food:

Banana Skin

Best Part of Billious’ Day:

Billious’ day is made when he gets to munch on his favorite snack – banana skin! He’s always hungry and loves nothing more than cuddling up with his beloved banana. 🍌❀️


Superhero Power:

If Billious had a superhero power, it would be his knack for breaking into and out of anywhere he’s secured from. From raiding banks to releasing tigers from zoos, there’s no limit to his mischievous adventures! πŸ¦Έβ€β™‚οΈπŸŒ

Motto of Billious:

“Eat more bananas” perfectly sums up Billious’ philosophy on life. After all, who can resist the deliciousness of a ripe banana? πŸŒπŸ‘…

Hidden Talent:

Billious’ hidden talent? Eating bananas, of course! He’s a pro at devouring banana skins with gusto. πŸŒπŸ˜‹

Affectionate Nickname:

Known affectionately as “Billy B,” Billious responds to this playful moniker with all the enthusiasm of a goat on a banana binge! 🐐🍌

Dream Vacation:

Billious dreams of a grassy island dotted with banana trees, where he can feast to his heart’s content and frolic in the sunshine. πŸοΈπŸŒβ˜€οΈ

Pet’s Job Responsibilities:

While Billious imagines himself as the guardian of the property, in reality, he’s more of a scaredy-cat when faced with new things. But hey, he tries his best! πŸΎπŸ‘€

Fun or Quirky Habits:

One of Billious’ quirks? Scaring passing vehicles by venturing into the road for juicy brambles and dandelions. It’s a thrill for him – and a heart-stopping moment for Caroline! πŸš—πŸ˜±

Celebrity DoppelgΓ€nger:

If Billious had a celebrity twin, he’d undoubtedly be a unicorn! While he might find unicorns a bit too “precious,” he’s known as “The Black Rock Unihorn” thanks to his distinctive curled horn. πŸ¦„πŸ–€

Pet Olympics Dominance:

In the Pet Olympics, Billious would dominate the Banana Skin Eating event or the mad dash across his field to reach a banana skin first! πŸŒπŸƒβ€β™‚οΈ

Get ready for more tales and adventures from our furry friends every Monday! 🌈🐾 #MeetTheTeamMondays #BilliousAdventures #FurryFriendsRock

The Ultimate Vet Conference Survival Guide: Tips and Tricks For Attendees

Veterinary conferences offer invaluable opportunities for networking, learning, and professional growth. To ensure you make the most of your time at these events and emerge unscathed, here’s a comprehensive survival guide packed with tips and tricks:

1. Plan Your Schedule:

Before diving into the conference frenzy, take a moment to review the agenda. Identify the talks, workshops, and presentations that align with your interests and professional goals. Craft a schedule that allows you to attend the sessions that matter most to you. Additionally, note down any networking events or social gatherings you’d like to join.

2. Arrive Early:

Beat the rush and arrive early. This gives you ample time to familiarise yourself with the venue, locate the session rooms, and grab a coffee before the action begins. Arriving early also allows you to avoid the stress of running late and ensures a calm start to your conference experience.

3. Prebook Meetings:

Don’t leave networking to chance. Reach out to contacts you’d like to connect with and schedule meetings in advance. Whether it’s a potential collaborator or a mentor you admire, having prebooked meetings ensures you make the most of your face-to-face interactions and maximise your networking opportunities.

4. Dress Comfortably and Confidently:

Choose attire that strikes the perfect balance between professionalism and comfort. Opt for comfortable shoes to withstand long periods of standing and walking. Feeling confident in your outfit will boost your mood and make networking interactions more enjoyable.

5. Stay Fed and Hydrated:

With packed schedules and back-to-back sessions, it’s easy to forget about basic needs like food and water. Keep yourself energised by packing nutritious snacks and staying hydrated throughout the day. A water bottle and some healthy nibbles will keep you going strong.

6. Don’t Forget the Freebies:

Embrace your inner magpie and keep an eye out for freebies! Exhibitors often offer samples, swag bags, and quirky giveaways at their booths. From useful gadgets to adorable plush toys, there’s something for everyone. Just be mindful of packing light to accommodate your newfound treasures.

7. Engage and Network:

Don’t be a wallflowerβ€”dive into the networking pool! Strike up conversations with fellow attendees during breaks or at networking events. Remember, networking is more than just swapping business cardsβ€”it’s about building genuine connections and fostering professional relationships.

8. Reflect and Follow Up:

After the conference wraps up, take some time to reflect on your experience. Review your notes, identify key takeaways, and set actionable goals for implementing what you’ve learned into your practice. Additionally, don’t forget to follow up with any new contacts you’ve made to maintain connections and explore potential collaborations.

Attending a veterinary conference can be a whirlwind experience. By following these tips and tricks, you can navigate the conference landscape with ease, maximise your learning opportunities, and emerge as a conference survival expert!

Meet Buddy: The Food-Obsessed Ball Chaser with a Heart of Gold

🐾 It’s time to introduce you to the one and only Buddy, the lovable and slightly quirky companion of our Ops Manager, Steve! Get ready for a peek into Buddy’s world filled with food, fun, and a whole lot of personality! 🌟

Favourite Food:

Anything (including poo, unfortunately!)

Best Part of Buddy’s Day:

Feeding time reigns supreme in Buddy’s world – it’s what he lives for! πŸ—πŸ•°οΈ

Superhero Power:

If Buddy had a superhero power, it would be his uncanny ability to bark for absolutely no reason. While it might not save the day, it sure keeps things interesting! πŸ¦Έβ€β™‚οΈπŸΎ

Motto of Buddy:

“Feed me!” Buddy’s motto captures his unapologetic love for food and his determination to make sure everyone knows it! πŸ½οΈπŸ˜‹

Hidden Talent:

Buddy’s hidden talent? To look scared and upset all the time, even when he’s secretly enjoying himself. Talk about mastering the art of expression! πŸ˜―πŸ˜‚

Affectionate Nicknames:

From Buddy to Spuddy, Numpty, and Donut, Buddy answers to many names, each reflecting his unique personality and quirks. πŸΆπŸ’¬

Dream Vacation:

A beach vacation would be Buddy’s dream come true! He’d spend his days chasing balls, lounging in the sun, and enjoying the occasional swim. πŸ–οΈπŸŽΎ

Pet’s Job Responsibilities:

Buddy takes his job of guarding very seriously – or at least he sounds like he does! His aggressive barks quickly turn into jumps and licks of joy upon seeing visitors. πŸšͺ🐾

Fun or Quirky Habits:

One of Buddy’s quirks? He sometimes tries to leave his family for other families during walks, much to their amusement! πŸšΆβ€β™‚οΈπŸ 

Celebrity DoppelgΓ€nger:

If Buddy had a celebrity twin, it would undoubtedly be Sloth from the Goonies, thanks to his charmingly unique appearance. πŸŽ₯🦧

Pet Olympics Dominance:

In the Pet Olympics, Buddy would dominate the eating event without a doubt. His victory celebration? More food, of course! πŸ½οΈπŸŽ‰

Interesting Story:

Buddy, the inherited jug, has been a part of Steve’s family for about 6 years. Despite his aggressive-sounding bark, he’s never shown aggression to anyone. He’s a food enthusiast who starts crying for breakfast as soon as Steve steps out of the shower, and he absolutely loves chasing balls, especially if water is involved! πŸŒŠπŸ•

Stay tuned for more tales and adventures from our furry friends every Monday! 🌈🐾

Meet the Team Mondays: Marshall, Treasure Collector

🐾 Meet Marshall: The Cuddle Connoisseur and Master of Mischief! πŸΆπŸ’•

🌟 It’s time to introduce you to the newest star of our Meet the Team Mondays Pet Series – Marshall! Owned by Janet, Marshall is a one-year-old bundle of energy and affection. Get ready to learn all about his quirks and antics! 🐾

Favorite Food:

Anything he can get hold of!!

Best Part of Marshall’s Day:

He absolutely adores cuddles at any time of the day. There’s never a wrong time for a little snuggle session with Marshall around! πŸ€—

Superhero Power:

Marshall’s mega sniffer is his secret weapon! With his incredible sense of smell, he could sniff out food from miles away if needed. A true hero in the making! πŸ‘ƒπŸ¦Έβ€β™‚οΈ

Motto of Marshall:

“There is no such thing as Personal Space!!” This little ball of fluff firmly believes in spreading love and affection, no matter the proximity! πŸΎπŸ’–

Hidden Talent:

Marshall’s hidden talent lies in his lightning-fast sprinting abilities and his knack for stealing hearts with his sloppy kisses! πŸƒβ€β™‚οΈπŸ’‹

Affectionate Nicknames:

While he responds to many names, Marshall’s favorite greeting is simply “Hello Puppy!” It’s his way of saying, “Let the cuddle session begin!” πŸΆπŸ‘‹

Dream Vacation:

An all-inclusive holiday with a buffet would be Marshall’s dream come true! He’d happily spend his days lounging by the food spread, ready to indulge in all the delicious treats! πŸ–οΈπŸ½οΈ

Pet’s Job Responsibilities:

Marshall takes his job of annoying the other two dogs very seriously, along with his duties of eating anything in sight and collecting “treasures” on walks. He’s a true multi-tasker! πŸ•πŸ”

Fun or Quirky Habits:

This little rascal loves sleeping under covers, preferably in someone’s bed! He’s also an avid collector of “treasure” during walks, always on the lookout for new additions to his collection. πŸ›οΈπŸšΆβ€β™‚οΈ

Celebrity DoppelgΓ€nger:

Marshall identifies strongly with Marshall from Paw Patrol, and who can blame him? Both are adorable and full of energy! πŸš’πŸΎ

Pet Olympics Dominance:

In the Pet Olympics, Marshall would dominate any race involving sprinting. His victory celebration? Showering his loved ones with sloppy kisses and cuddles, of course! πŸ†πŸ’•

Interesting Story:

Marshall’s journey to his forever home is one of resilience and love. Despite having multiple homes before, Marshall found his forever family with Janet and stole their hearts from day one! ❀️🏑

Growth Made Simple.

In the realm of veterinary practice, growth often comes hand in hand with challenges, especially when you’re watching your budget. Kernow Vets understands this delicate balance all too well.

Our mission? To not just help you grow but to thrive, even in the face of financial constraints.

Timing Is Key

Expanding your practice isn’t just about wanting it; it’s about ensuring you’re prepared for it. Before taking the leap, it’s crucial to assess whether your current offerings align with your growth aspirations. At Kernow Vets, we’re here to support you through this pivotal moment.

Smart Expansion Strategies

Growth shouldn’t mean draining your resources on endeavours that don’t yield results. That’s where our tailored services come into play. With Kernow Vets, you can expand your practice without compromising quality or burdening your budget.

Consider our out-of-hours answering service. We specialize in ensuring your practice remains accessible and responsive even during the wee hours of the night. By providing emergency assistance when your clinic is closed, we not only improve client satisfaction but also attract new customers seeking reliable veterinary care.

But that’s not all. Our overflow daytime answering service ensures that no call goes unanswered during peak hours, further enhancing client experience and practice efficiency. And for lone workers in your practice, our monitoring services offer peace of mind and safety, allowing them to focus on delivering exceptional care.

Fueling Practice Growth

At Kernow Vets, we’re not just about providing services; we’re about fueling your practice’s growth trajectory. By outsourcing critical functions such as answering services and lone worker monitoring to us, you free up valuable time and resources to focus on core aspects of your practice.

Imagine extending your practice’s reach without the burden of additional staffing costs. With our seamless answering services, you can attract new clients and retain existing ones, all while maintaining operational efficiency.

Ready to Grow?

Don’t let budget constraints hold your practice back. Reach out to Kernow Vets today to discover how our tailored answering services and lone worker monitoring can propel your practice to new heights.

Whether it’s providing out-of-hours emergency assistance or ensuring seamless daytime operations, we’re here to support your growth journey every step of the way.

Contact us at 01209 823 100 or hello@kernowvetsmessaging.co.uk Β to learn more.

Let’s grow together.

Meet the Team Mondays: Peppermint & Danielle, Food Waste Operatives

🐾 Meet Peppermint and Danielle: The Dynamic Duo of Salad-Loving Shenanigans! πŸ₯—βœ¨

🌟 It’s time to shine the spotlight on our next furry companions in the Meet the Team Mondays Pet Series! Get ready to meet Peppermint and Danielle, the mischievous siblings who bring laughter and joy to the home of our very own Call Handler, Alice. Let’s dive into their world of lettuce-loving adventures! 🐢

Best Part of Their Day:

Meal times are the highlight for Peppermint and Danielle, especially when they hear the fridge opening! These cheeky two demand extras with gusto, adding their unique flair to every mealtime. 🍽️πŸ₯¦

Superhero Power:

According to Alice’s daughter, Peppermint and Danielle have a secret train and go on adventures when everyone is asleep. Their superhero power would be to turn all boring foods into lettuce, adding a dash of excitement to every meal! πŸ¦Έβ€β™€οΈπŸ₯—

Motto of Peppermint and Danielle:

“Open the fridge, humans!” Their relentless pursuit of culinary delights knows no bounds.

Hidden Talent:

Peppermint and Danielle have mastered the art of eating without ever getting full up! A talent truly worthy of admiration. 🌟🍴

Dream Vacation:

A trip to the Caribbean, where they can lounge on the beach sipping cocktails with a side salad. Talk about living the dream! 🏝️🍹

Job Responsibilities:

Peppermint and Danielle are the household’s food waste heroes and environmental activists! They ensure no vegetable scraps or salad goes to waste, making them invaluable members of the household. πŸŒβ™»οΈ

Quirky Habits:

These sisters are noisy and cheeky, with Peppermint showcasing her cleverness while Danielle… well, let’s just say she adds her unique charm to every situation! Plus, Danielle’s excitement during mealtime often results in some hilarious falls. πŸ˜‚πŸ₯—

Celebrity DoppelgΓ€ngers:

Peppermint would be Carol Vorderman, while Danielle would channel the energy of Mr. Tumble. Quite the dynamic duo of celebrity resemblances! 🌟

Pet Olympics Dominance:

Danielle is built for shotput, while Peppermint is more of a sprinter. Together, they celebrate their victories with plenty of snacks and laughter! πŸŽ‰πŸΎ

Interesting Story:

Once, Alice found them riding around in the baby seat on the back of her daughter’s bike, munching on grass with utter relaxation. Needless to say, it was quite the unexpected adventure! 🚲🌱

Meet the Team Mondays: Taika Wagtita, Dinner Time Monitor

Hey everyone! 🐾 It’s time for the third instalment of our Meet the Team Mondays Pet Series, and this week, we’re thrilled to introduce you to the one and only Taika Wagtiti, the loyal companion of our beloved Call Handler, Chloe! Get ready for a dose of canine charm and quirks like no other. 🌟


Taika Wagtiti, AKA Taik, Taika Paws, Oi, Taika Woo – Taika answers to them all πŸΆπŸ’•

Best Part of Taika’s Day:

When his people come home, or at about 5 am when he demands to be let under the covers and sleep like a human. Who doesn’t love a cozy cuddle session? πŸ§€πŸ’€

Superhero Power:

If Taika had a superpower, it would undoubtedly be his ability to hear every tiny noise that isn’t audible to the human ear. With his keen senses, he stands guard against imaginary dangers and keeps his humans safe! πŸ¦Έβ€β™‚οΈ

Motto of Taika:

Though silent in words, Taika lives by the motto “Peace, love, and cheese.” A simple yet profound philosophy that guides his every wag of the tail. 🐾

Hidden Talent:

Taika’s hidden talent? Letting his humans know about every tiny noise that isn’t audible to the human ear. A true guardian of the household, indeed! πŸ”Š

Dream Vacation:

Travel may be scary for Taika, but his dream vacation involves a whole week starfishing in bed, interspersed with quick breaks to bounce off the walls and over furniture. Talk about the ultimate relaxation! πŸ›ŒπŸŒ΄

Job Responsibilities:

From standing guard against imaginary dangers to ensuring perfect timing for dinner, Taika takes his job as a guardian and timekeeper very seriously. Plus, he’s a pro at tripping up people on the stairs! πŸ•°οΈπŸ•

Quirky Habits:

Despite having multiple beds available, Taika’s quirky habit involves digging up any soft furnishings like duvets or blankets to make his own little sleeping nest. A true connoisseur of comfort! πŸ›οΈπŸ˜΄

Pet Olympics Dominance:

Taika would dominate the Bumble balling event, and you bet he’d celebrate with his favorite treat – cheese! πŸ§€πŸŽ‰

Interesting Story:

Taika is a rescued Podenco from Spain, has overcome various health challenges, including meningitis, to become the loving and resilient companion he is today. He may be scared of the world, but with his people at home, he’s truly thriving! ❀️

Stay tuned for more heartwarming tales and adorable antics from our furry friends every Monday! 🌈🐾

Meet the Team Mondays: Jedi, Chief Postal Arrival Notifier

Meet Jedi, the second superstar in our pet series, proudly belonging to Sam, our incredible Call Handler extraordinaire! Let the tail-wagging tales commence! 🌈

Pets Name:

Jedi, AKA Jeddles, Bug, Sausage Meister, Jedster, Jdog – Jedi answers to them all, depending on the mood and occasion.

Best Part of Jedi’s Day:

Going outside to play and living his dream of chasing birds. Jedi’s version of ‘birdwatching’ is a bit more interactive! πŸ¦…

Superhero Power:

Teleportation! Why? To free the world from those pesky birds who dare to sit on the garden bench. Jedi, the bird-busting crusader! 🌐

Motto of the Jedi:

“If it’s on the ground, then it’s for the hound.” A golden rule that Jedi follows with unwavering dedication!

Hidden Talent:

Jedi can ‘speak’ when he wants a treat or some food. A polite ‘please’ is the secret to unlocking his canine charm. 🐾

Dream Vacation:

Somewhere exotic, where Jedi can unleash his barking prowess on an abundance of birds. A dream holiday for the feather-chaser! 🌴

Job Responsibilities:

Jedi takes his role seriously – notifying Sam of the postman, anyone in the garden, and even alerting to a vibrating game controller. A true multitasker!

Quirky Habit:

Sam has a tattoo of Jedi, and the canine connoisseur ensures to lick the tattoo daily, ensuring he looks his absolute best. Now that’s dedication! πŸΆπŸ’™

Celebrity DoppelgΓ€nger:

Jedi’s celebrity match? Cruella Deville, but with a bird-loving twist. Jedi just wants to play with them, not make a coat out of them! 🦒

Pet Olympics Dominance:

Jedi would clinch gold for most chicken eaten in one minute and for perfecting the art of ‘puppy dog eyes.’ Victory celebration involves a victory dance, no doubt!

Interesting Family Connection:

Jedi’s mum (Moo) belongs to Sam’s mum, Sam has Jedi, and Sam’s little sister has Jedi’s little sister (Raine). It’s a generational doggy affair! 🐾

Stay tuned every Monday to discover more about our fantastic team members – the ones with tails, fur, and hearts full of love! ❀️🐾

Meet the Team Mondays: Tetley, Postal Investigation Service Executive.

Greetings, fellow pet enthusiasts and admirers of the eccentric! Today, we embark on a delightful journey into the world of Tetley, the enigmatic canine companion of our very own Bryony May and Sophie Kemp. Brace yourselves for a fur-tastic adventure filled with roast dinners, invisible superhero dreams, and a snoring prowess that could rival the most seasoned nap connoisseur.

Pet’s Name:

Tetley, known by many aliases including Tetley Tea, Teabag, Tea, Tank, Demon Dog, Puppy, and Doggy. Quite the repertoire for our four-legged diva!

Pet’s Age:

Tetley, the six-year-and-one-month-old maven of mischief.

Favourite Food:

Tetley’s culinary preference? The exquisite roast dinner, a connoisseur of fine dining indeed.

Best Part of the Day:

Nothing beats the joy of morning snuggles with Mummy when there’s no work on the horizon. Who can resist the allure of a cuddle session with their favourite human?

Superhero Power:

Tetley dreams of invisibility, not for noble reasons, but to trip up bad guys and indulge in secret snacking escapades. A master of mischief in the making!

Pet Olympics Dominance:

Tetley’s Olympic prowess lies in the art of the longest snooze. Victory celebrations include a stretch, a yawn, and a bowl of spaghetti bolognese. Bravo, Tetley!

Motto or Catchphrase:

“It wasn’t me, it was the cat.” Tetley, the queen of blame-shifting, always keeps us on our toes with her witty retorts.

Hidden Talent:

Move aside, humans; Tetley boasts a hidden talent – snoring as loudly as any seasoned nap enthusiast.

Celebrity DoppelgΓ€nger:

According to Tetley, her celebrity doppelgΓ€nger is none other than Jon Snow from Game of Thrones. A regal and charismatic resemblance, wouldn’t you say, we can hardly tell them apart.

Dream Vacation:

Picture Tetley in a sun-soaked paradise, indulging in doggy ice cream, basking in the warm rays, and revelling in the undivided attention of her favourite people. A canine dream come true!

Pet’s Job Responsibilities:

From postal investigation services to being a seasoned laundry sorter (socks, beware!), Tetley wears many professional hats. Her bag searches are unparalleled, and she takes her role as a personal trainer and co-driver very seriously.

Fun or Quirky Habits:

Snoring, ear acrobatics, and the occasional flatulence during countertop investigations – Tetley’s quirks are as legendary as her name.

How does Tetley Celebrate their birthday:

An annual tradition sees Tetley donning a differently coloured birthday hat, patiently enduring the family serenade of “Happy Birthday,” and savouring a special doggie cake. A birthday celebration fit for canine royalty!

Until next time, keep wagging those tails and get ready to meet the most important members of our team – our beloved furry friends! 🐾